Our Privacy Policy
Our Privacy Policy
Effective starting: February 1, 2023.
What this policy covers
Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to helpyou understand: This Privacy Policy covers the information we collect about you when you use our products or services, or otherwise interact with us (for example, by communicating with us), unless a different policy is displayed. GloryHealthCare, we and us refer to GloryHealthCare. We refer to all of these products including COMESO, together with our other services, websites, mobile apps and USSD codes as “Services” in this policy
This policy also explains your choices surrounding how we use information about you, which include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business. What information we collect about you We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below. Information you provide to us We collect information about you when you input it into the Services or otherwise provide it directly to us.
Account and Profile Information:
We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services. For example, you provide your contact information and, in some cases, billing information, when you register for the Services. You also have the option of adding a display name, profile photo, and other details to your profile information to be displayed in our Services. We keep track of your preferences when you select settings within the Services.
Content you provide through our websites, mobile apps and USSD codes:
The Services also include our websites and USSD codes owned oroperated by us. We collect other content that you submit to these websites and USSD codes, which include social media or social networking websites operated by us. For example, you provide content tous when you provide feedback or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events.
Your use of the Services:
We keep track of certain information about you when you visit and interact with any of our Services. This information includes
the features you use; the links you click on; the type, size and file names of attachments you upload to the Services; frequently used search terms and how you interact with the Service.
Cookies and Other Tracking Technologies:
GloryHealthCare and our thirdparty partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling Cookies and Tracking which includes information on how to control or opt out of these cookies and tracking technologies.
To provide the Services and personalize your experience:
We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate, maintain, and improve the Services. For example, we use the name and picture you provide in your account to identify you to other Service users. Our Services also include tailored features that personalize your experience, enhance your productivity, and improve your ability to collaborate effectively with others by automatically analyzing the activities of your team to provide search results, activity feeds, notifications, connections and recommendations that are most relevant for you and your team. For example, we may use your stated job title and activity to return search results we think are relevant to your job function. We also use information about you to connect you with other team members seeking your subject matter expertise. We may use your email domain to infer your affiliation with a particular organization or industry to personalize the content and experience you receive on our websites or USSD codes. Where you use multiple Services, we combine information about you and your activities to provide an integrated experience, such as to allow you to find information from one Service while searching from another or to present relevant product information as you travel across our websites or USSD codes. Based on your interactions with different GloryHealthCare products and advertisements, we will personalize your experience and tailor our communications and offers to you. To opt out of this personalization, please contact [email protected]
For research and development:
We are always looking for ways to make our Services smarter, faster, secure, integrated, and useful. We use information and collective learnings (including feedback) about how people use our Services to troubleshoot, to identify trends, usage, activity patterns, and areas for integration and to improve our Services and to develop new products, features and technologies that benefit our users and the public.
Customer support:
We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services. Where you give us express permission to do so, we share information with a third party expert for the purpose of responding to support-related requests care
How we store and secure information we collect Information storage and security
We use industry standard technical and organizational measures to secure the information we store. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
Our policy towards children
The Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact the our support team
Data Protection Act, 2012 & GDPR
We are in compliance with the Ghana Data Protection Act, 2012 & General Data Protection Regulation (GDPR).
Changes to our Privacy Policy
We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on the Services homepages, login screens, or by sending you an email notification. We will also keep prior versions of this Privacy Policy in an archive for your review. We encourage you to review our privacy policy whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy.
If you disagree with any changes to this privacy policy, you will need to stop using the Services and deactivate your account(s), as outlined above.
Contact Us
Your information is controlled by GloryHealthCare. If you have questions or concerns about how your information is handled, please direct your inquiry to GloryHealthCare Ltd. GloryHealthCare
[email protected]